When a Community Safety Officer (CSO) arrives, follow their instructions.
If you receive a bomb threat by phone
Note the telephone number on the caller ID.
Call Community Safety (extension 7533) immediately after you are disconnected, but first attempt to obtain as much information as possible (see below) and take notes if you can.
Ask the caller
When is the bomb going to explode?
Where is it right now?
What does it look like?
What kind of bomb is it?
What will cause it to explode?
Did you place the bomb?
Why?
Who are you?
Where are you?
Remember as much as you can about the voice.
Would you call it
male? female?
calm? angry? excited?
slow? rapid?
soft? loud?
laughing? crying?
youthful? elderly?
accented? slurred? nasal?
stuttering? lisped?
raspy? deep? breathy? cracking?
disguised? familiar to you?
Try to note if there are background sounds such as
street noises
machinery or vehicles
animal noises
music
static or hollowness associated with cell or speaker phones
Try to note the exact words of the threat and the tone of the message. Is it